Terms of service

Terms and Conditions

Welcome to Brown Rubber Bear, where we bring creativity to life, one fabulous mug at a time!

We're thrilled to have you here, but before you dive into our world of wondrous mugs, please take a moment to peruse our terms and conditions. We promise, it's not as boring as it sounds!

1. The Art of Patience
We know you're excited to sip your favorite brew from our unique mugs, but here's the tea – every masterpiece takes time. Our mugs are made just for you, and it typically takes a couple of days to work our magic. So, be patient, dear customer. Good things come to those who wait!

2. No Backing Out
Once you've hit that "Order" button, consider it a commitment. Our mugs are like Cinderella's glass slipper – they're made to fit only you! Unfortunately, there's no turning back because the production process starts as soon as your order is placed. Cancellations are a no-go, but we promise you won't want to once you see your mug.

3. Defective Delights
While we strive for perfection, the occasional mishap may occur. If your mug arrives with a defect, don't fret! Contact us at contact@brownrubberbear.com and let us know. We'll work our magic again to make it right for you.

4. The Legal Nitty-Gritty
Now, for the not-so-glamorous part. By shopping with us, you agree to our terms and conditions. This includes the use of our website and all services provided. It's like signing a contract, but with more pizzazz!

5. Intellectual Property
We're the creative minds behind these designs, and we love sharing them with you. However, please respect our intellectual property rights. Don't go copying, reproducing, or reselling our mugs without our sassy permission.

6. Privacy Matters
Your privacy is as important as a flawless mug glaze. We take data protection seriously. Rest assured, we won't spill your information to anyone. Check out our Privacy Policy for all the deets.

7. Changes and Updates
Sometimes we like to switch things up, whether it's adding new designs, offering promotions, or shaking the pun tree for fresh ideas. Keep an eye on our website for updates – it's where the magic happens!

8. Contact Us

By placing an order on Brown Rubber Bear, you agree to adhere to the terms outlined in the shipping policy, our returns and refund policy and our terms and conditions. We appreciate your understanding and cooperation in ensuring a smooth shopping process for all our valued customers.

Got questions, concerns, or just want to chat about mugs and wordplay? Reach out to us at contact@brownrubberbear.com.  We're here to make your mug-buying experience as delightful as possible!

Thanks for being a part of our creative journey!

Sincerely,
Brown Rubber Bear Team